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audience-demographics

Social Media Tips for Businesses

By BlogNo Comments

Social media has become a crucial part of society. And, as a result, a successful company should have a concrete grasp of social media. This will be your comprehensive guide to social media: which platform you should use and how to use it. 

What Are the Advantages of Social Media Marketing?

The Internet is quickly becoming the best place for marketing. With websites like Amazon boosting online shopping over in-person shopping, products are able to reach much wider audiences than they would locally. In order to reach those audiences, you need social media. 

It also forms a kind of network. With in-person or traditional online ad marketing, people are likely to skim the content of the ad and neglect it. They may even find it bothersome. But if you use social media to build a platform for your product, your followers see you as more than somebody trying to take their money. It forms a personal connection that’s more likely to be long-lasting. 

Finally, social media is ubiquitous. The chances of somebody scrolling through your post, even if they don’t follow you, are high. Through the app’s analytics, your target audience will be filtered through to you. Somebody, at least, is going to see and pay attention to your content. 

Goldilocks: Which Fits Best?

To be successful in social media marketing, a key idea is understanding who is most likely to see your content. Each platform has a targeted audience, divided by factors like age and socioeconomic standing. You should define your target demographic and then choose the platform that houses the most people in that demographic. 

The second factor when choosing a platform to use is content. What kind of content can you commit to creating? Various social media platforms have different content styles, from short videos to blog posts, and it may be easier for you to make one than the other. Remember, social media should be a tool for you, not a hindrance. 

If you need help keeping up and creating content, then contact Repute PR, and their team of professionals will be able to help.

The final factor is what you plan to do on social media: whether you decide to use paid advertisements or grow a following from scratch. This choice depends largely on your demographic. For example, elderly people are more likely to click on ads that are welltailored to them—teenagers often aren’t interested. 

Once you’ve defined your demographic, your commitment to content, and your plan, it’s time to choose a platform. There are three major ones that this guide will cover: Facebook, Instagram, and TikTok. 

Your Guide to Facebook Marketing

Facebook, the grandparent of social media. It’s no surprise, then, that it’s demographic tends to be parents. As of April 2021, 56.4% of its users were over 35, and the largest chunk of its user base was between 25- and 34-year-olds. 

Keep in mind, the elderly tend to steer clear from social media, to begin with. It’s an enormous commitment to make and get used to so late in life, and the learning curve to be able to effectively use it is intense. However, if your demographic targets older people, your best chance of finding them is on Facebook. 

Facebook also tends to cater slightly more to women. In the same April 2021 study as above, every designated age group had a higher percentage of women than men—except 25 to 34, in which the percentages were equal. 

Now, we have established who tends towards Facebook. But what kind of content should you put out? 

If you have decided to go the grow-a-following route, regular Facebook posts are the way to go. Include an image of what you’re writing about, and keep your post short but informative. If you have a lot of information to share, it helps to break up text into small paragraphs—people are more likely to read material that looks easily digestible. 

For example, if your smoothie company is launching a new collection of vegan smoothies, your content might be a short description of the flavors, or what inspired you to create this new line. Facebook is where people want to get to know you, so give them something to learn. 

Update your page often, and consider implementing some kind of scheduled weekly post. This helps keep your following base interested, as well as ensure your Facebook page is a reliable and up-to-date source. Also, try to interact with companies similar to yours—their fans will more easily find their way over to you. 

Finally, if you have a concrete website, be sure to create a firm link between that and your Facebook page. Include your website link in your page bio, and add a Social Media tab on your official site. This will help boost traffic to your site. It also allows you to keep your page more entertaining. You can post important points there, but your viewers can look to your website for more information if they’re interested. 

If you don’t have a concrete site (and definitely consider getting one!), then treat this Facebook page as your site. Frequent updates, visually interesting posts and good organization will all help grow your following base. Facebook is the most information-wealthy of the three main social media platforms, so treating your page as a website is more viable here than elsewhere. 

If you’ve decided to go the paid advertisement route, however, Facebook is probably the best place to be. Their Ads Manager is sleek, easy to use, and quite effective at getting your product to the eyes of your market. Not to mention, Facebook’s user base is scientifically more likely to click on ads presented to them, due to their age grouping. 

If you’re just starting out, Facebook Ads could give you a decent foundation of people familiar with your product, from which you could build your own following. However, if your product is already fairly well-known, ads might not be the way to go—simply because they aren’t worth the trouble. 

Your Guide to Instagram Marketing 

The middle child of the big three platforms, Instagram is all about aesthetics. Its age group ranges from 13 to 30, with no trend in the gender of its users—so to use it, you must focus on aesthetics as well. 

Successful Instagram pages keep things visually interesting and unique and manage to maintain a theme throughout their posts. The best way to do this is to manipulate patterns while keeping color consistent. When looking at an overall feed, the patterns tend not to jump out, but a good color scheme ties the whole piece together. In individual posts, however, patterns are allowed to stand out. 

A good example of this is Pura Vida®’s page. Their posts are organized in subtle groupings by color: beige, light blue, green, a different shade of light blue, etc., as you continue to scroll.

While simply looking over their feed, it looks cohesive. However, they change up the patterns in their posts by choosing what to photograph: cloth bag, girl surfing, dreamcatcher, denim jacket. Scrolling through these individually keeps each post visually interesting, but the overall color scheme remains the same. 

Not sure how to create a cohesive feed? Not to worry! Websites like Colorkuler take the most prevalent color in each of your posts and create a palette of your Instagram feed. From here, you can see which colors you should include more of or what you might want to rein in. 

We know that Facebook is the best platform for consistently sharing lots of information, but Instagram can handle that occasionally, too! However, you still have to keep things visually interesting. The solution? Infographics. 

Infographics are a great way to get your audience to look at the important points of your post, which will hopefully spark their interest enough to warrant further research. Most Instagram users will refrain from reading excessively long captions because they’re on this platform to be entertained—infographics maintain that. 

Love to All Project, a nonprofit aimed at educating and funding LGBTQ+ students, does a fantastic job of Instagram infographics. Not only is their color presentation consistent, but they vary their style enough to keep the information engaging. The information is presented in concise sentences, with statistics if necessary, and its abruptness is balanced by the artistry of the graphic itself.

Another thing Instagram is well-known for is hashtags. Hashtags, when used properly, can boost your posts onto the Explore page, where people interested in your product or service will more easily see them. 

However, hashtags can be hard to get a hold of, and popular ones fall in and out of usage. So, it’s best to start off with a hashtag guide, like this one. Once you’ve found a pattern of what tags work well for you, you can stick to those. 

Your Guide to TikTok Marketing

TikTok, the last of the big three, is more difficult to manage. It’s addictive in nature because it’s almost exclusively entertainment, divided into 15-second videos for a short attention span. Ads on TikTok look completely out of place. To be successful here, you have to dive entirely into entertainment. 

First, their user base: 25% of their users are between 10 and 19, and another 22.4% are between 20 and 29. As with Instagram, there doesn’t seem to be a gender preference amongst their users. TikTok is very much a youthful app—to make it work for you, you have to work for them. 

Second, how their content works: TikTok users create 15-second-long videos (though they can range up to a minute if need be) by using pre-recorded sounds. That might be a popular song, audio from somebody else’s video, or even just a funny collection of sounds. They can then add stickers and text to their videos. 

There are two routes of content you could take: comedy or aesthetic. Both of these follow the fast-paced trends of the app, and both require the use of popular sounds. However, one may be easier to create than the other, depending on your product. 

For example, if your company sells make-up, it would be easier to do aesthetics—a chicken nugget company would probably resort to comedy, and a surfing company could be in-between. If your product can be marketed for its look, over its function, aesthetic would be the way to go. 

An example of an aesthetic-style company that does well is Shekou, a clothing company. Their content focuses on their product, and they use trending sounds and hashtags to get on the For You page. But their content is about displaying the clothing, the details in the fabric, and how they can be styled. Their sounds also tend to be music instead of vocal, which comedic content often uses. 

In contrast, Ryanair does a fantastic job with comedy. The European airline has greatly boosted their image by making TikToks that are both funny and follow trends. They cater their content to the product, the airplane itself, and market their low prices through comedy. 

A common trap that businesses fall into on social media is the guilt trip: instead of keeping the focus of their content on the product, they shift it to the people instead. Nuggs, a vegan chicken nugget company, is struggling with this. Their content focuses largely on the person who runs the account and not exclusively on their product. If you simply ask people to follow you, the odds are that they won’t—content is key. 

TikTok marketing is about building a relationship between your company and your followers, so it’s key to respond to comments. By interacting with your viewers, you show them that you’re paying attention. It also helps to answer frequently asked questions in the comments, and a higher number of comments boosts your general engagement. 

If you don’t know where to start, however, you can turn to a guide. TikTok trends move quickly. Some have even gone in and out over the span of a day. So, naturally, it gets difficult to keep up with the trends enough to create good content around them. You could use a trend watch service, like this one, to stay up-to-date. Or, consider hiring somebody as a social media manager. 

Can Somebody Else Do It?

Social media marketing seems easy, but keeping up with demographics and consistently creating content is a tedious process. That’s why it can help to hire somebody else to do it. Reputation management companies, like Repute PR, often have a team devoted to boosting your company on social media. 

They do this in various ways. Facebook posts, for instance, are written and tailored to bring the most engagement possible to your company. They can also find and work with social media experts to create visual content for Instagram or entertaining content for TikTok. 

The benefit of this is more free time for you! Growing your business should be your first priority, and you can leave social media growth to people trained to do it efficiently.

Repute PR’s team is comprised of professional writers, research analysts, and digital marketing experts, among others—they have backgrounds in campaign management, journalism, and branding. They’ll be able to help you define your target audience, determine which platform works best for you, and subsequently guide your growth on that platform. Fret not—your company is in good hands with Repute PR. 

How have social media tips helped you? 

Tips for Expanding Your Business Online

By BlogNo Comments

“The only strategy that is guaranteed to fail is not taking risks.”

– Mark Zuckerberg, founder, Facebook

It now seems that anything you could ever desire can now be purchased online and shipped to your front door.  Now more than ever, online shopping is relevant and trendy, many people opting to do most, if not all, of their shopping online. 

Many small businesses, however, are being left behind in this age of the internet, and those not yet ready to take the steps to expand their online presence will lose out on a lot of money they could be making.

Whether you are simply growing your brand or planning to sell your products or services online, the internet can be a great tool for expanding your business.

But there is a lot more to going online besides getting a website and putting up content or an online store. 

Here are some tips for expanding your business online. 

Choose the Right Platforms for Website

Creating your website can be one of the most important steps when expanding your business online. But before you can create a stunning website that’s sure to draw your audience in, you need to make the important decision of which platform to use for your website. 

Some platforms cost more money or are not intuitive to use, so making sure you do research and pick the right platform for you and your business’s needs is vital. 

You also want to make sure you pick the right hosting company with an affordable plan that suits your business’s individual needs. 

If you are unsure where to start, Repute PR can help you build a stunning website that will fit your brand’s specific needs.

Web Design is Important

Now that you’ve decided on a platform and web host for your website, you have to create and design it. 

You don’t need a website that is professionally designed, although it may look stunning, as that can cost a lot of money that small business owners can’t afford. When starting out online, using ready-made themes, which many platforms offer, can save time, money, and look very attractive. 

Website design is about more than just looking aesthetic. It’s about functionality, making sure your website is easy to navigate, making sure there is a balance between minimalism and clutter, with not too much empty space, but not so full that it feels claustrophobic. 

You also want to be selective about color themes, graphics, and the overall layout of the site’s functions. 

Even more important perhaps, is making sure your website looks and functions as good on the computer as it does when viewed on mobile devices. Many people use their phones and other mobile devices to surf the web, and you want to make sure when they look at your website that it looks good and is easy to navigate, or else they won’t stick around. 

Use Social Media

Social media is a great way to build your brand without spending any money. There are tons of different social media platforms to choose from and creating profiles on most of them is free and easy. 

You can use your social media accounts to share your website’s blog posts or bring awareness to your brand through engaging content.

It’s important to know who your target consumers are, as different audiences gravitate towards different platforms. Facebook is most commonly used by women ages 30-50, whereas TikTok is most commonly used by both men and women ages 18-29. You can look up the demographics of different social media platforms online and make your decision on which ones to use based on that information. 

Create Content

This goes for both your website’s blog, and your business’s social media accounts, but creating engaging content for your audiences is a great way to expand and promote your business online.

When creating content, you need to focus on engagement, consistency, and quality. 

You want your audiences to engage with the content you create, which can be done by creating polls, quizzes, and contests. Interacting with your audiences can help make them feel like they matter, and that they are interacting with your business on a more personal level. 

Putting out content consistently is also important. On social media, things move fast, so often you need to put out content daily to keep up and remain relevant. When creating blog posts and other such content, you may not have to post as often, but making sure you are consistent about how much you put out in a certain amount of time is key to keeping your audiences reading and engaged. 

If you need help staying relevant and keeping up with the fast-paced world of the internet, Repute PR can help you to develop and distribute new content about your brand and your accomplishments with their Targeted Media Campaign Package

Lastly, you want to create quality content, by avoiding turning your posts into commercials to sell your product, as that can be a turn-off for most audiences. You instead want to focus on creating content that is relevant to your business, adding in “calls to action” that were at all relevant, and keeping your content organic and personable. 

Manage Your Brand’s Reputation Online

 

“Too many companies want their brands to reflect some idealised, perfected image of themselves. As a consequence, their brands acquire no texture, no character and no public trust.” 

-Richard Branson

With the rise of social media, blogs, review websites, and other such digital platforms, keeping a good reputation for your company and brand is all the more important, especially when expanding online.

Social media can help you to connect with your audiences, and build their trust, but it can also be used by others to slander and spread rumors and bad reviews about your brand, which can greatly reduce the number of people who buy your product or service, and can influence people’s opinions when looking up your brand online.

It can be difficult to manage your brand’s reputation online, so many businesses turn to reputation management services to help bear the burden of maintaining a clean and healthy reputation.

Reputation management services, like Repute PR, can help you build your brand, showcase your successes in the nation’s leading news publications, suppress “bad news” in the media, control what shows up when people look your brand up online, and even recruit loyal customers to give praise to your brand through online reviews.

If you are interested in the services a reputation management company can provide, then contact Repute PR, to find out everything they can do for you and your brand. 

Use SEO

Creating great content is important, but if nobody is visiting your website, then it doesn’t matter. 

Search engine optimization has become a very relevant topic in the world of content creation, and if your website is not optimized for search engines, it can be hard for your audiences to find your website at all. 

Results found on page two of Google are 75% less likely to be clocked on than results featured on the first page, and 18% of people searching are likely to click on the top result, which means your website is doomed unless you can get it higher on the results page. 

There are tons of resources online that can help you learn how to optimize your website for search engines, but if you don’t have the time to invest in learning SEO, then hiring a professional to help might be a good idea.

Repute PR can help you with SEO, powering up your visibility and ensuring you are at the top of the results online with their SEO Juice Pack.

Make it Easy for Users to Contact You

If you want to bring in more customers online, then it is a good idea to have a simple and easy way for visitors to your website to contact you. If visitors to your website have a difficult time figuring out how to get a hold of you, they may get frustrated or feel that your company doesn’t care about them. 

You want to make contact information readily available all over your website and even on your social media, making sure it is highly visible and easy to find. 

Be aware that if you are putting down your contact information but are not responsive to those various forms of contact, then you could be putting your business’s reputation at risk, so make sure you use contact information for emails and phone numbers that are going to be monitored and responsive.

Another way to make it easy for users to contact you is by using contact forms, which can greatly increase the fluidity and ease of contacting you on your website without having to go to a separate tab or pull out their phone. 

Build Email Lists

Many of the users who visit your site will never come back again, meaning that if you do not get their email addresses, then there will be no way to contact them in the future. 

An easy and cost-effective way of keeping in contact with users even after they have left your site is through their email, so building an email list is crucial. With access to their direct inbox, you will be able to announce content, services, and products, ask for feedback and increase engagement across all of your online channels. 

An easy way to start an email list is by offering something for free to your potential users and consumers, asking for an email address in return. This free thing could be a product, a coupon for your products, or a free trial of some service you offer. 

Improve Site Speed and Performance

In a study conducted by Microsoft, it was found that people could only focus on one thing for the span of 12 seconds in 2000, dropping to 8 seconds 15 years later, meaning that the attention span of the average person is decreasing. 

This means that your website has very little time to show visitors what your business and site have to offer them in order to convince them to stay. 

In another study conducted by Aberdeen Group, they found that “A 1-second delay in page load time equals 11% fewer page views, a 16% decrease in customer satisfaction, and 7% loss in conversions.”

Because of this, it has never been more important to improve the speed and performance of your website. 

Depending on the platform your website is on, there may be tools to help this process, and there are tools online to check the speed of your website as well to make sure it is running fast. 

Focus on Your Target Audience

You wouldn’t want to be catering to an audience of middle-aged women if your product or service is for adolescent men. You also wouldn’t want to be catering to the entire world when your product or service is niche and mostly purchased by a specific audience. 

You need to have a good idea of who your target audience is, that way you can better focus and cater to them. Although you may have some consumers who are outside of the target audience, it is better, and more profitable, to focus on who your majority of consumers are. 

Once you know who your target audience is, you can use this information to better create content that will interest them, use social media platforms that they use, and advertise on sites and in ways that would attract them. 

Partner and Network With Other Brands

A great way to increase your profits, as well as your audience and potential consumers, is to network or partner with other brands. 

Reaching out to complementary businesses and brands who are in your industry, but not necessarily competing with the same buyers, can help to get your brand out in front of consumers who may not even be aware of your brand yet. 

For example, a wireless network operating company could team up with a smartphone company, each promoting the other’s products or services as complimentary for their own.

By partnering with complementary brands, you can piggyback off their consumer base, so long as you are also promoting their brand as well. It needs to be a symbiotic relationship, otherwise, it won’t work. 

Reach out to Influencers

With the rise of social media, there are a surprising number of influencers out there, each on their own platform, from famous and influential YouTubers, to up-and-coming TikTok stars. 

You can reach out to these influencers, either to offer sponsorship if you can afford to, or to offer a free product or service you provide, in return for them reviewing it on their channel, or mentioning your brand to their audience. 

There are loads of videos on YouTube that are unboxing products sent by companies they are working with, and having influencers create engaging and fun content using your brand, products, or services, can not only help expand your audience but also show the quality of your brand. 

You can reach out to creators directly, or via Facebook for Creators, and start working with influencers, but depending on how big their audience is, it may cost more to work with or sponsor them.